The Full Story

About

We are a business created by hosts, for hosts. We have been in your shoes and understand how important great cleaning, attention to detail, and proper documentation are for your property. Our experience in hosting allows us to support you with reliable service, clear communication, and standards that truly matter in day to day operations.

CLEANING QUALITY REPORT

Each client receives a detailed, time stamped report documenting the condition of the property before guest arrival. These reports reflect exactly how the home is presented, including cleanliness, functionality, and any existing damage or maintenance concerns. By clearly recording what is clean, working, broken, or needing attention, the report creates a reliable record that helps protect your property, supports accountability, and provides peace of mind through transparent and consistent documentation.

Our Services

Our refresh service gives you peace of mind knowing the home is guest ready before arrival. It is ideal for properties that have been empty for a while or when you simply want specific areas double checked. We make sure everything is clean, presentable, and in proper condition before anyone walks in. You will receive a report documenting the state of the property, allowing you to confirm how the home looks and identify anything that needs to be addressed on time, before welcoming guests.

REFRESH

Our standard cleaning service is intended for homes that have just been occupied and need to be fully cleaned after guest departure. It is also ideal if you live in the home and want it thoroughly cleaned and refreshed. This service focuses on restoring the property to a clean, fresh, and guest ready condition, covering all essential cleaning tasks. It includes a report documenting the condition of the property, allowing you to confirm everything is ready and address any issues before welcoming guests.

STANDARD CLEANING

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Our STR turnover cleaning service is designed to give hosts complete peace of mind during guest transitions. This service is ideal for short term rental properties with tight check out and check in windows, ensuring the home is fully reset and guest ready on time. We focus on detailed, efficient cleaning of all living areas, bedrooms, bathrooms, and the kitchen, with special attention to presentation and high touch surfaces. After each guest departure and before the next arrival, we verify the overall condition of the property and provide a visual report documenting cleanliness, missing items, damages, or maintenance concerns, allowing you to stay informed and address anything promptly before guests arrive.

STR TURNOVER

Our deep cleaning is our most extensive service and is designed for homes that need a full reset. The property must be empty for at least 12hrs to allow our team to work thoroughly. In addition to everything included in the standard cleaning, this service involves a full hands on approach throughout the entire home. We clean above and below all furnishings, empty, clean, and organize kitchen cabinets, refrigerator, microwave, dishes, bathroom cabinets, storage closets, and all living areas. The service also includes detailed vacuuming and a careful inspection of the property to identify any potential maintenance needs, supported with photos and clear indications for your records.

DEEP CLEANING

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